Question 1

What does CartKestrel monitor?

Accepted Answer

CartKestrel monitors the competitor product pages you save in manual product pairs. For each pair, you enter your shop product name and details plus a competitor product URL; your shop product URL is optional. CartKestrel records competitor price and stock observations from the saved page, along with the source URL and timestamp.

Question 2

How do competitor-page checks work?

Accepted Answer

Scheduled checks revisit the competitor page saved in each product pair. A successful check records the available price and stock observation. If the page cannot be checked or the expected information cannot be recorded, CartKestrel saves a failed-check message. This monitors the URLs you save; it is not broad competitor crawling.

Question 3

What pricing rules can I choose?

Accepted Answer

For each product pair, you can choose an owner-defined target response: match the competitor price, undercut it, or hold your current price. You also set minimum and maximum price bounds. CartKestrel saves a price proposal produced from those rules when the required observation data is available.

Question 4

Does CartKestrel change my shop prices automatically?

Accepted Answer

No. A price proposal is only a proposal, and no shop price is changed. CartKestrel does not currently have a supported shop authorization flow, so it cannot make automatic shop-price updates.

Question 5

What shop connection is available?

Accepted Answer

There is currently no supported connected-shop authorization flow. You provide your shop product details yourself, and you can optionally save your shop product URL beside the competitor URL. CartKestrel does not promise a vendor-specific shop integration.

Question 6

What email setup is required for daily report emails?

Accepted Answer

Daily report email is optional. It is delivered to the signed-in account email only when you enable the setting and verify that account email. You do not need to connect a separate customer email provider.

Question 7

What does a daily report contain, and when is it generated?

Accepted Answer

A daily report contains saved competitor price and stock changes for the report period, along with failed checks. The scheduled job generates reports at 08:00 UTC.

Question 8

What happens if a check or report delivery cannot complete?

Accepted Answer

When a competitor check cannot complete, CartKestrel records the failed check and its message, and includes it in the saved daily report. If optional email delivery cannot complete, the report remains saved in the workspace and its delivery status or detail is recorded for review.